Category: Podcast

May 10, 2018

Episode 2: The importance of amazing customer service and social insights from the Kentucky Derby

Porter Plant

In this episode of The Social Show, Porter talks about the importance of providing epic customer service and how social media can help with that. Scott provides some very interesting¬†insights from his monitor of The Kentucky Derby and shares a surprising influencer who was tweeting about the event. As always, please subscribe, leave us some […]

May 01, 2018

The Social Show Episode 1

Porter Plant

In this first episode of The Social Show, we talk about the Starbucks crisis and the impact social media had on bringing about a change in company policy. We also look at how the Utah Jazz players use social media to interact with fans following a big win.