Tag: restaurant crisis management

Crisis management and the restaurant industry
April 10, 2018

People Don’t Forget: A Social Media Fueled Crisis in the Restaurant Industry

Porter Plant

Its hard to find an industry unaffected by the pervasiveness of social media and the restaurant/fast food industry is no exception. The evolution of the restaurant industry over the last 10-15 years in response to this new social landscape is remarkable and can be seen in everything from crisis management, marketing, and advertising to plating, […]