Blog

September 07, 2017

What Can Social Listening do for Your Customer Service?

Porter Plant

This is the fourth installment in our nine part series. If you didn’t get a chance to read last week’s blog about using social listening to find better content ideas and identify influencers, go back and check it out. Today, we are looking at using social media monitoring to improve customer service. When it comes […]

PR social data
September 06, 2017

Be a PR Superhero With Data

Porter Plant

PR professionals are like the Harry Potters of the business world. They do awesome things and can produce amazing results for their companies and clients, and yet are often relegated to the metaphorical room under the stairs. In a recent webinar, NUVI partnered with the amazing Serena Ehrlich of BusinessWire to talk about ways PR […]

August 24, 2017

Trouble Finding the Right Audience? Read This.

Porter Plant

As promised last week, here is our second installment of ways social media monitoring can have significant positive impact on all your marketing efforts. Today, we are going to look at how a social listening tool¬†can help you identify and learn more about your target audience. Who is Your Target Audience? As you begin any […]

August 17, 2017

How Can Social Listening Increase Engagement?

Porter Plant

Many companies are now realizing that efficiently¬†monitoring the oceanic volume of social data is an unmanageable feat using traditional tools such as spreadsheets and intern labor. While these companies, especially early adopters of social media analytics, willfully recognize the importance social data plays in day to day operations and eagerly invest in maintaining a social […]

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