Utilize Social Listening for In-Depth Market Analysis
Understanding your place in the market and your customer's sentiment can be difficult to gather and determine during a crisis. Social listening takes away a lot of the work, so you can focus on getting your strategies enacted.
4 Steps to Boosting Online Reputation During a Crisis
During a crisis, online reputation management is a must. As organizations navigate crises, social media can be their ally or their enemy depending on how they use it. Manage your online presence with 4 steps!
“The First Temptation of Christ”- Publicity or Customer Experience?
In December 2019, Netflix released a Brazilian focused Christmas Special called "The First Temptation of Christ." The Special raised an extreme amount of negative sentiment and actions that could have been prevented with social listening.