4 Steps to Boosting Online Reputation During a Crisis

During a crisis, online reputation management is a must. As organizations navigate crises, social media can be their ally or their enemy depending on how they use it. Manage your online presence with 4 steps!

Strategic Decision Making: Nuvi’s All- New Language Engine Part 2

Nuvi's Language Engine analyzes the language, intent, trending keywords, and trending phrases. These metrics reveal key insights and feedback from your customers

Strategic Decision Making: Nuvi’s All- New Language Engine

Nuvi's Language Engine analyzes customer sentiment, verb tense, subjectivity, and vulgarity. All these insights help companies narrow in on the ways their customers perceive them.

Peeking Into Your Customer’s Not So Secret World

How two Fortune 500 consulting companies has utilized Nuvi's social listening tools to analyze the copious amounts of data their data scientists and strategist need to sift through for their clients.

“The First Temptation of Christ”- Publicity or Customer Experience?

In December 2019, Netflix released a Brazilian focused Christmas Special called "The First Temptation of Christ." The Special raised an extreme amount of negative sentiment and actions that could have been prevented with social listening.

What Companies Can Learn from Baby Yoda (Oh, Sorry. The Child.)

Since Baby Yoda's surprise reveal, he's been trending not only among Star Wars fans, but the general public. Here's why!

A Duolingo Lesson: SNL vs. Some Kid’s Tweet

Duolingo was in an SNL skit, but it, to their surprise, was not what's gotten them the most attention in the last few weeks