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Listen
Intelligent, Intuitive, Real-time Social Listening
Analyze
Actionable Analysis to Perfect Strategy
Plan
Customer Experience Strategy with Collaborative Planning
Locate
Consistent and Accurate Listings Across the Web
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Publish platform-specific content across social with ease
Review
Powerful, Intuitive Reputation Management
Engage
Interact with Your Audience Meaningfully
Capture
Instantly Compliant Content in a Mobile App
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Enterprise
The holistic marketing platform to engage and measure every social customer touch point
Implement CX Strategy
Collaborative solutions to implement your customer experience strategy
Multi-location
One marketing platform to manage multiple social media accounts across multiple locations
Create Engaging CX
Consistently create unique, positive content that engages and expands your audience.
Local
Create a fantastic customer experience from the start. Build resources, and increase brand loyalty.
Nuvi Hub
All of the data, none of the UX/UI. Raw social data integration to your BI and Marketing Tools.
Solve CX Problems
In the information age, a company lives and dies on analytics. Get real-time data on strategy performance, or audience trends
Resources
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Blog
Learn more about Customer Experience, our products, and thought leadership
Market Research
Learn more about how to glean more insights from social data in your research
Case Studies
Success breeds success. Read how we've helped enterprise companies like yours.
Customer Churn
How to effectively create and implement CX to reduce churn and increase loyalty.
News Room
The latest happenings in the news about our innovations.
Reputation Management
Learn how to more effectively manage reputation on a large scale.
FAQs
Frequently asked questions about the NUVI 's platform, solutions, and use cases
Strategic Planning
We specialize in a lot of things. Social data has always been one of them. Learn more about turning data into strategy.
Customer Experience
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← Back to Main Blog
Showing all articles for
Customer Experience
Anticipation Intelligence: How Living in the Present Helps Us See the Future
Brian Collier
January 11, 2021
Christmas Restaurant Experiences: The Santa Clause vs A Christmas Story
Rebeka Eagar
December 18, 2020
Customer Experience, Brand Loyalty, and the Value of Emotions
Brian Collier
November 30, 2020
The Future of Black Friday and Customer Experience
Brian Collier
November 23, 2020
How to Master the Content Management Process
Nuvi
October 29, 2020
Why Emotion Analytics are Essential for Customer Experience Management
Rebeka Eagar
October 26, 2020
Strategic Decision Making: Nuvi’s All-New Language Engine
Rebeka Eagar
October 23, 2020
How to Reduce Stress for Hotel and Airline Employees During the Holidays
Rebeka Eagar
October 23, 2020
“The First Temptation of Christ”- Publicity or Customer Experience?
Rebeka Eagar
October 23, 2020
What’s the Big Deal with Social Listening?
Rebeka Eagar
October 23, 2020
Positive Customer Experience Drives Revenue
Nuvi
October 23, 2020
How does Customer Experience Influence Brand Loyalty?
Nuvi
October 23, 2020
Strategic Decision Making: Nuvi’s All-New Language Engine Part 2
Rebeka Eagar
October 23, 2020
Customer Experience Pop Star Style-Justin Bieber, Adele, Taylor Swift’s CX Strategies
Rebeka Eagar
October 23, 2020
5 Ways to Reduce Churn after a Collapse in Customer Experience
Rebeka Eagar
October 23, 2020
How to Increase a Customer's Likelihood to Purchase more from your Company
Rebeka Eagar
October 23, 2020
How to Make a Great First Impression for Your Brand Every Time
Rebeka Eagar
October 23, 2020
3 Essential Ways to Connect with Customers During the COVID-19 Crisis
Kyra Herning
October 23, 2020
Online Customer Experience Tools for SMB Success
Kyra Herning
October 23, 2020
Market Research in Turbulent Times
Kyra Herning
October 23, 2020
Strategic Planning for the Social Media Customer Journey
Kyra Herning
October 23, 2020
4 Marketing Platforms to Enhance Your Customer Experience
Rebeka Eagar
October 23, 2020
Face Uncertainty Head-On: Risk Management with Nuvi
Kyra Herning
October 23, 2020
Common Content Management Obstacles and How to Solve Them
Kyra Herning
October 23, 2020
6 Tools that Empower Small Marketing Teams
Kyra Herning
October 23, 2020
Responding in Times of Crisis: Analyzing Brands’ Statements in Response to BLM
Kyra Herning
October 23, 2020
4 Issues Facing Multi-Location Businesses
Kyra Herning
October 23, 2020
How to Keep Your Ear to the Social Media Ground
Rebeka Eagar
October 23, 2020
How Social Listening Can Boost Customer Loyalty
Nuvi
October 23, 2020
5 Tips for Interacting With Customers Online
Kyra Herning
October 23, 2020
How Social Listening AI helps You see the Big Picture of Social Engagement Marketing
Kyra Herning
October 23, 2020
Emotions, Autonomy, and Customer Experience Management
Kyra Herning
October 23, 2020
Nuvi’s Customer Experience Solutions are Built on Advanced AI
Kyra Herning
October 15, 2020
Nuvi Named Best Social Media Analytics Platform by MarTech
Nuvi
September 23, 2020
Integrating Social Media Intelligence with your Market Research and BI tools
Kyra Herning
September 15, 2020
Social Customer Care: 5 Statistics for Why You Need It
Kyra Herning
July 23, 2020
How to Optimize Your Social Customer Experience
Kyra Herning
July 14, 2020
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