How does NUVI help with Multi-location Management?

Social listening with NUVI Listen

• Geographical segmentation for monitoring and learning more about your audience around each location
• Language and cultural segmentation
• Industry-leading, 80% accuracy sentiment analysis
• Gather unbiased, unsolicited information on your audience
• Real-time monitoring
• Identify opportunities: trends, influencers, customer sentiment shifts
• Real-time monitoring of campaigns
• Instant alerts
• Real-time competitor tracking
• Listen to thousands of sources: social media, rss outlets, blogs, website, etc.

Team collaboration through NUVI Plan and Publish

• Corporate control of published content. With Nuvi, corporate managers of a location can establish themselves as approvers of content before publication and only they can move the post forward to the auto-scheduling column in our workflow
• Create a customized workflow to match your current team workflow
• With @mentions, collaborate easily with people no matter their location or time zone

Customer Engagement through NUVI Engage

• Set up customer queues to go to certain teams based on keywords, language, or more
• Once queues are made, DMs, comments, or @mentions are auto-categorized according the rules you set
• Flag high priority DMs, comments, or @mentions
• Team Members can claim and own incoming messages
• Built to flow with your team organization, not the other way around

Employee Unification through NUVI Capture

• Compliance-enhanced photo app that everyone in the company can use to give social and other teams a pool of authentic content.
• Upload pictures of customers, company events, and more to the Publish media gallery for later use.

Review and Listing Management with NUVI Review and Locate

• Manage all your reviews
• Create custom responses
• Send review invitations
• Create custom invitations
• Monitor invitation progress
• Place QR codes around your store or on packaging
• Manage multiple location listings
• Edit or update in one centralized location
• Publish to 60+ directories

Individual Location Social Posting with NUVI Smart Social

• Upload pre-made social media content to the account gallery
• Select at least 15 images and Smart Social will schedule and publish automatically at peak engagement times
• 3 new posts per week between the hours of 8 AM and 8 PM in your local timezone

Strategic Performance Analysis with NUVI Analyze

• Social strategy and campaign performance
• A/B testing
• Competitor social campaign performance
• Demographic data
• Engagement, reach, follower count, and impression metrics

MORE reading on multi-location management

The Ultimate Way to Manage Multiple Locations and Social Accounts

Your company is big, maybe national, maybe multinational, and you need to somehow have active interaction with your customers and consumers across all your locations, while still maintaining brand coherence.

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NUVI BLOG | SEPTEMBER 11, 2020

Empowering Local Teams to Meet New Customer Behaviors and Win in a Crisis

Although Covid-19 is no longer new to us, the resulting economic crisis shows no signs of subsiding. Many Americans’ daily routines have changed in ways no one could have predicted a year ago. With these lifestyle changes and growing unemployment, it’s no surprise that consumer spending habits have changed as well...

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NUVI BLOG | JULY 14, 2020

4 Issues Facing Multi-Location Businesses

In today’s unstable economy, consumers are increasingly focused on spending their money wisely. Consumers may do more research on companies before deciding to make a purchase to ensure they get the most bang for their buck. Online purchases will likely continue to account for a larger-than-usual portion of sales...

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