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Frequently asked question

How does NUVI help with Multi-location Management?

NUVI has a number of tools and functionalities that can help your business manage multiple locations.

Social listening with NUVI Listen

  • Geographical segmentation for monitoring and learning more about your audience around each location
  • Language and cultural segmentation
  • Industry-leading, 80% accuracy sentiment analysis
  • Gather unbiased, unsolicited information on your audience
  • Real-time monitoring
  • Identify opportunities: trends, influencers, customer sentiment shifts
  • Real-time monitoring of campaigns
  • Instant alerts
  • Real-time competitor tracking
  • Listen to thousands of sources: social media, rss outlets, blogs, website, etc.

Team collaboration through NUVI Plan and Publish

  • Corporate control of published content. With Nuvi, corporate managers of a location can establish themselves as approvers of content before publication and only they can move the post forward to the auto-scheduling column in our workflow
  • Create a customized workflow to match your current team workflow
  • With @mentions, collaborate easily with people no matter their location or time zone

Customer Engagement through NUVI Engage

  • Set up customer queues to go to certain teams based on keywords, language, or more
  • Once queues are made, DMs, comments, or @mentions are auto-categorized according the rules you set
  • Flag high priority DMs, comments, or @mentions
  • Team Members can claim and own incoming messages
  • Built to flow with your team organization, not the other way around

Employee Unification through NUVI Capture

  • Compliance-enhanced photo app that everyone in the company can use to give social and other teams a pool of authentic content.
  • Upload pictures of customers, company events, and more to the Publish media gallery for later use.

Review and Listing Management with NUVI Review and Locate

  • Manage all your reviews
  • Create custom responses
  • Send review invitations
  • Create custom invitations
  • Monitor invitation progress
  • Place QR codes around your store or on packaging
  • Manage multiple location listings
  • Edit or update in one centralized location
  • Publish to 60+ directories

Individual Location Social Posting with NUVI Smart Social

  • Upload pre-made social media content to the account gallery
  • Select at least 15 images and Smart Social will schedule and publish automatically at peak engagement times
  • 3 new posts per week between the hours of 8 AM and 8 PM in your local timezone

Strategic Performance Analysis with NUVI Analyze

  • Social strategy and campaign performance
  • A/B testing
  • Competitor social campaign performance
  • Demographic data
  • Engagement, reach, follower count, and impression metrics

How do you determine which content will resonate at each location? 

Analyzing social data like your share of voice, sentiment, and trending phrases mentioned with your brand can give you important insights about different geographic markets. Using this data strategically to form or update your marketing plan will help you create content that appeals to your customers. 

And utilize your local employees to help you stay in the know about upcoming community events or sentiment on topics related to your brand.

How can Nuvi help manage employee productivity across locations?

Analyzing social data like your share of voice, sentiment, and trending phrases mentioned with your brand can give you important insights about different geographic markets. Using this data strategically to form or update your marketing plan will help you create content that appeals to your customers. 

And utilize your local employees to help you stay in the know about upcoming community events or sentiment on topics related to your brand.

Why are people choosing NUVI over competitors?

LEARN WHY