Interact with Your Audience Meaningfully
Actively reach and impact the conversations around your brand and industry in real-time. Discover where conversations around your brand are happening, engage with potential customers, and build strong relationships with your audience.
Create tickets for inbound messages and assign responsibility to respond instantly in Nuvi Engage. Snooze messages that aren’t urgent, but still need a future response. Ensure all engagements with customers are brand-aligned and customer-centric.
Each user’s data is remembered. Have a problem user? Leave a note that will help team members deal with future issues and gather summaries of past engagements. Nuvi Engage integrates with your Salesforce and most CRM’s so you can get a full picture of those engaging with your content.
Have answers to questions ready to go so you can engage with just a click.
Communicate issues to the right departments instantly to quickly resolve customer inquiries.
Respond to private or direct messages easily.