The Industry-leading Social Listening Tool
NUVI Listen is an industry-leading social listening tool that gathers real-time, relevant data about online conversations of your brand.
Better meet customer needs and establish brand loyalty by better understanding your customers, competitors, and industry with highly accurate data.
With NUVI Listen:
Gathering live data of your audience and industry makes sense, but how that data will actually benefit your customer loyalty and marketing strategies isn’t always easy to see as shifts occur almost daily that cause strategies to be in a constant state of adaption.
Social listening utilizes real-time online data to significantly transform the way your brand interacts with your customers and adapts.
Explore your brand's online landscape with solutions that:
Ever find out about a trend your brand could utilize too late? Or learn about a crisis when it’s in full swing?
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With social listening, you can know right away:
Learn how your marketing efforts are impacting your business and measure success across multiple channels with visualizations that make data processing and analysis easier for visual learners and faster for those with busy schedules.
Combined with the powerful campaign and metrics reporting of NUVI Analyze, your social listening efforts can show the extent and impact of your campaign. This reporting will drive your next campaigns and strategies. As you analyze data through social listening analysis, you’ll reach the customers wanting to find you and reduce churn with your current customer base.
Knowing the content of a high-priority comment or social post the moment it is created is essential for getting ahead of a potential crisis. Whenever something comes up, the faster you can respond, the better.
With Nuvi Listen, you can set alerts to notify you when activity happens around your brand. These alerts can be set around:
NUVI Listen monitors the campaigns, products, and strategies of any company you want to track, showing you what they're doing right (so you can emulate it) and what they're doing wrong (so you can save your budget for better pursuits).
NUVI Listen helps you stay ahead of the curve and compete with your competitors with social media analytics that drives the right decisions for your business and your audience.
Your strategies and decisions are only as good as the data they are derived from. That’s why we strive to bring you the best data and tools to guide you to useful information and insights.
See where you and your competitors are mentioned:
Our industry-leading language processing engine provides highly accurate data in real-time so you have the best and most relevant insights 24/7.
Social listening not only has the power to bring every social mention of your brand to your attention, it analysis them–helping you answer the whys about your audience.
NUVI leads the pack in sentiment analysis with 80% accuracy. One major feature that sets us apart from other social monitoring tools is our proprietary Language Engine.
The NUVI Language Engine listens for 12 different factors:
Real human emotion lives on a spectrum and that is exactly how we deliver it through our proprietary sentiment analysis.
Understand the tone of every mention across social to discover what is most important to your audience. The better you understand your audience, the better you’ll be able to address small problems before they become large disasters and instantly identify where you’ve had successes.
Studies show a correlation between vulgarity and virality on social media, namely social mentions are often shared more often when vulgarity is involved.
Our Language Engine measures how likely a mention is to be considered vulgar to help you understand audience sentiment even further.
With real-time monitoring of your brand name, keywords, and hashtags, as well as reviews, comments, and mentions, you'll be the first to know if anything needs your attention. NUVI Listen harvests it all, calling your attention to anything that might need a closer look through real-time alerts and notifications.
