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Nuvi Listen

Intelligent, Intuitive, Real-time Social Listening

LISTEN BEFORE YOU SPEAK
create better experiences for your audience.
You’ve got two ears, but one mouth

Real-time Monitoring

Explore your brand's online landscape with solutions that reveal keywords, influencers, and content that resonate with your audience. With these insights and authentic, unsolicited feedback from your audience, create strong customer experience strategies that breed customer loyalty. Additionally, keep up with industry trends and gain insights into your competitors' strategies.

Identify Opportunities

Know which strategies are working for your brand and which aren't. Discover your audience’s sentiment by utilizing social monitoring to listen to their discussions about your brand and products. Determine opportunities to meaningfully connect with your customers by identifying trends and patterns in their social behavior. Identify influencers and turn them into powerful brand advocates. Use them to expand your reach to more potential customers.

Monitor Campaigns

Learn how your marketing efforts are impacting your business and measure success across multiple channels with stunning visualizations that bring your social data to life. Understand your customers and leverage your brand’s positioning to better reach the audiences wanting to find you and reduce churn with your current customer base.

Instant Alerts

Set alerts to notify you when activity happens around your brand, keywords or phrases, and hashtags.

Automated Reporting

Reports on-demand. Schedule reports to be automatically delivered to your inbox.

How we listen across
social media

Listening where social happens.

Your strategies and decisions are only as good as the data they are derived from. That’s why we strive to bring you the best data and tools to guide you to useful information and insights.

See where you and your competitors are mentioned across websites, blogs, major social media networks, and tens of thousands of news outlet.

What we listen for with leading accuracy.

Social listening moves a step beyond social monitoring by introducing the mood or sentiment of mentions across the web. Nuvi leads the pack in sentiment analysis with 80% accuracy. In addition to that, we have built a proprietary Language Engine which listens for 11 different factors.

We listen for:
1. Sentiment analysis
2. Gender detection
3. Noun phrase extraction (trending phrases)
4. Industry category tagging
5. Vulgarity detection
6. Future/present/past tense detection
7. Author intent
8. Influencer score
9. Influencer ranking
10. Author follower count
11. Author Geo Location

Sentiment on a scale.

Real human emotion lives on a spectrum and that is exactly how we deliver it through our proprietary sentiment analysis. Understand the tone of every mention across social to discover what is most important to your audience.

Listen for strong opinions.

Studies show a correlation between vulgarity and virality on social media, namely social mentions are often shared more often when vulgarity is involved. Our Language Engine measures how likely a mention would be considered vulgar to help you understand audience sentiment even further and help you find where strong opinions live.

How can I use Nuvi Listen?

Brand Management

Content Strategy

Customer Experience

Influencer Marketing

Market/Competitor Analysis

Crisis Management

"Nuvi is a great tool for those looking for a user-friendly social listening tool. With Nuvi's customer service support, we are at the top. Having someone we can call at any time to navigate through our queries or features lags behind other alternative software."
Ferhat A. Press Staff

We are here to help you grow.

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