Welcome To Our Webinar Library

Pluchik's wheel of emotions with Dr. Markus Giesler York University

Designing Empathy Experiences with Dr. Markus Giesler

Join Markus Giesler, PhD York University as he discusses how leading brands like Uber and AirBnb create empathy experiences that increase customer loyalty and ROI.

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Extracting More Value From your Social Media Data

Extract More Value from your Social Media Data to learn more about 6 key aspects of data analysis that will increase the value your company gets from social data.

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How to Improve Local Digital Strategy to Exceed New Customer Expectations

Empower franchisees, multi-location businesses, agent and broker networks, and companies working with SMB clients to grow despite of the crisis economy by guiding them to new local digital experiences—winning their loyalty.

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How Social Data AI can Help You Succeed in the Crisis and the Recovering Economy

The world is different—and so are your customers. To find opportunity within the crisis, you can’t use pre-crisis assumptions, strategies, or tactics.

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A Comparison of CX & Social Tools: Functionality, Quality, and Price

Your team has unique needs, which means you need unique solutions. With so many tools that claim to be that solution, it can be frustrating to find the best fit. Are you using the tools that best meet the needs of your team?

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Introducing Nuvi Engage 3.0: Social Customer Care Solution at Scale

We are experiencing the worst recession in almost 80 years. Companies need to become more efficient and control costs or they won’t make it. On top of that, customers want better, personalized experiences.

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